ProModel at the 2015 AUSA Global Force Symposium

Pat Sullivan - VP Army Programs

Pat Sullivan – VP Army Programs

The 2015 AUSA Global Force Symposium in Huntsville AL proved once again to be an incredible opportunity for ProModel to learn and share.  With over 5,500 people from around the world, including key leaders from the Army, DoD and Congress, ProModel conducted office calls and provided demonstrations for senior executives from Fortune 500 companies and senior General Officer’s and Senior Executive Service members from the Department of the Army, Assistant Secretary of the Army for Acquisition, Logistics and Technology, Army Materiel Command, and Training and Doctrine Command.

The theme primary for the symposium was “Win in a Complex World.”  ProModel was on point for sharing how our tools and capabilities can assist the Army with the ominous task.  The complexity of achieving defined and desired levels of readiness at the best value served as ProModel’s mantle for discussions.

With the proven success of the Lead Materiel Integrator Decision Support Tool, that supports the BCT reorganization, the European Equipment Set establishment, and the dynamic equipping requirements in the Pacific theater; the ARFORGEN Synchronization Tool (AST) that is preparing to transition to support a new readiness model; and the Naval Synchronization Tool that assists the Navy with generating and sustaining F/A-18 readiness, ProModel already has a stronghold in the market of defense complexity.

The addition of the Logistics Readiness Center maintenance optimization capability, leaps the concept of cost wise readiness to new levels.  Attendees had an opportunity to understand how ProModel solutions can uniquely assist in solving challenges related to producing the maximum readiness at the best value.  The LRC Proof of Concept demonstrates how AMC at the enterprise levels and LRCs at the tactical level can best plan and manage capabilities, optimize resources, and maximize efficiencies within and among LRCs.

Another highlight was the demonstration of, and interest in, our COTS products like Process Simulator and Enterprise Portfolio Simulator (EPS). DOD organizations and industry are seeking ways to gain greater efficiency and to stretch their limited resources. While force structure is being reduced, missions and the need for continual modernization are not. The expectation of those funding DOD is that the military will be increasingly efficient in the execution of prescribed tasks. Therefore, an understanding of how to generate efficiency through Lean practices and events, and of how to predict equipment life-cycle costs in a very complex environment, is paramount. Additionally, leaders in DOD expressed how they must apply Lean principles to their processes, identify trade-offs, and understand the downstream impacts of change.

Process and portfolio management are significant across the government sector, and they will become even more necessary during this time of decreasing budgets. EPS and Process Simulator, coupled with ProModel’s customized solutions (AST, LMI DST, and NST), provide the foundation for rapid process improvement, budget estimation, and program management. Thanks to the exceptional hospitality of the Tennessee Valley and the great response by our AUSA hosts, ProModel continues to find new and exciting ways to assist the Army in meeting it’s motto of The Strength of the Nation.

ProModel at the AUSA Winter Symposium and Exposition

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Pat Sullivan – VP, Army Programs

With over 5,700 attendees, and over 200 exhibitors, the annual AUSA Winter Symposium and Exposition kept the ProModel team very well occupied. According to Keith Vadas, ProModel’s CEO, the 2014 AUSA (Association of the United States Army) symposium (held during February 19-21, 2014 in Huntsville, AL) was by far the most productive that ProModel has attended. When asked by LTG(R) Roger Thompson, AUSA Vice President for Membership and Meetings, if ProModel would come back if AUSA decided on Huntsville for next year, Keith responded with an emphatic “Absolutely!”

Taking advantage of the efficiency of having the undivided attention of an AUSA audience, which was four times larger than that of last year’s winter conference, Team Redstone hosted an exceptional small-business seminar the day before the conference. The seminar was hosted by a team comprised of NASA, Army Materiel Command, Missile Defense Agency, and the Strategic Missile Defense Command, along with the Army’s Office of Small Business. This was a great networking opportunity, and it revealed some great information about opportunities for ProModel in DOD and NASA.

On Wednesday, February 18th, the ProModel team entered the exhibit hall with great excitement and a superb opportunity to demonstrate how our custom DOD solutions and Commercial Off the Shelf (COTS) products are evolving. Many of the attendees expressed that they were on a continual quest for accurate budgeting projections. The Enterprise Portfolio Simulator (EPS) cost module, which is being piloted as a module of the ARFORGEN Synchronization Toolset (AST) at Forces Command, demonstrated a clear visualization of such projections. This EPS capability assists the Army (and it can assist any organization) in applying cost data at the tactical level.  The EPS module then rolls that data up in a package that reflects enterprise budget estimates, which in turn reflect a variety of demand or demand-fulfillment scenarios.

Four Star General Dennis Via, Commander of the US Army Materiel Command (center right) and Major General (Ret) Freeman from Deloitte (center) visit the ProModel booth and discuss the positive impact that DST-SM is having on the Army Materiel Command.

Four Star General Dennis Via, Commander of the US Army Materiel Command (center right) and Major General (Ret) Freeman from Deloitte (center) visit the ProModel booth and discuss the positive impact that DST-SM is having on the Army Materiel Command.

Another highlight was the demonstration of, and interest in, our COTS products like Process Simulator and EPS. DOD elements and industry are seeking ways to gain greater efficiency and to stretch their limited resources. While force structure is being reduced, missions and the need for continual modernization are not. The expectation of those funding DOD is that the military will be increasingly efficient in the execution of prescribed tasks. Therefore, an understanding of how to generate efficiency through Lean practices and events, and of how to predict equipment life-cycle costs in a peacetime environment, is paramount. Additionally, leaders in DOD expressed how they must apply Lean principles to their processes, identify trade-offs, and understand the downstream impacts of change.

Process and portfolio management are significant across the government sector, and they will become even more necessary during this time of decreasing budgets. EPS and Process Simulator, coupled with ProModel’s customized solutions (AST, LMI DST, and NST), provide the foundation for rapid process improvement, budget estimation, and program management. Thanks to the exceptional hospitality of the Tennessee Valley and the great response by our AUSA hosts, ProModel found in Huntsville some fertile ground that will grow much more than cotton.

Major General Collyar, CG at AMCOM, stops by our booth at the AUSA Winter Symposium to talk with ProModel CEO Keith Vadas (right) and ProModels Director of Navy Programs Robert Wedertz (left)

Major General Collyar, CG at AMCOM, stops by our booth at the AUSA Winter Symposium to talk with ProModel CEO Keith Vadas (right) and ProModels Director of Navy Programs Robert Wedertz (left)

Team ProModel Ragnar Relay: The Experience

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Pat Sullivan – VP, Army Programs

“12 friends, 2 vans, 2 days, 1 night, 200 mile relay…unforgettable stories.”  Ragnar

ProModel continues to demonstrate a commitment to building teams.  Over the past several days (25-27 Oct), Team ProModel grew as friends and athletes in one of America’s most grueling endurance races. The Chattanooga to Nashville Ragnar Relay undoubtedly demanded an often extraordinary level of dedication and sacrifice.  That dedication was played out during the race, but initiated and nurtured during the miles of running our team did in the months leading to the race…well, I must stop here to introduce the entire team, as some members considered their training was                                         an unnecessary crutch.

Team ProModel preparing to leave Huntsville

Team ProModel preparing to leave Huntsville

Ragnar-lockup-blue-backgroundThe twelve person team consisted of team captain Tim Shelton, (ProModel Sr Army Program Manager), Pat Sullivan (ProModel VP for Army Programs),  Brian Brown, Susan Whitehead, Jennifer Harbaugh, Ryan Harbaugh, Robert Brown, Sheri Shamwell, Barry Crocker, Cori Wilkerson, Wes Wilkerson, and Eric DeBolt (the ringer).  And the team could not have run one step had it not been for the commitment of Keith Vadas and Carl Napoletano…and the incredible effort of Christine Bunker (ProModel marketing) and our awesome drivers and support crew (Jim Craft and Kelly Parker).

So, back to the memories… our race day started when we met at our link up point in Huntsville and received our great running gear before loading up our well apportioned vans…the ones we called home for the next several days.  Thanks to our sponsors we had everything one would need…except maybe for a personal masseuse and about three more weeks of training.

Eric “The Lightning” Debolt takes off from the first major exchange point

Eric “The Lightning” Debolt takes off from the first major exchange point

Once on the starting line, in great ProModel fashion, our #1 runner (Robert Brown- a late arrival to the team) voiced the first of what would be many quotable moments. After the race director, announced that “this start represented the culmination of all the months of hard work and training in preparation for Ragnar,” Robert, turned to the team and said “hey, you didn’t say anything about months of training!”

And then the gun went off…at a beautiful waterfront setting on the Tennessee River in Chattanooga, the team was off on our journey.  The plan was set and optimized.  Each runner was scheduled for three legs during the estimated 34 hours to complete the race.  We planned for each of our 12 runners to complete 16-19 miles each. And we delivered…the team completed the Ragnar in under 31 hours!

Jennifer Harbaugh pushes through her last leg through the beautiful horse farms just out side Nashville

Jennifer Harbaugh pushes through her last leg through the beautiful horse farms just out side Nashville

As the sun dropped, the miles faded and the temperature plunged.  Now, some of you may think that running in 25 degrees in the middle of the night is not that cold.  But for a bunch from the south, it was painful.  Couple that with little to no sleep over two days…and the mettle testing of endurance racing was on!

Rob Brown runs in the early morning light as the sun rises and the frost covers the ground. Temperatures dropped 30 degrees overnight

Maybe 25*?

After a cold night, with most pushing through on less than 2 hours sleep, each leg became more punishing… and as the sun rose, Team ProModel made it through the mountains, and into the rolling hills of Tennessee.  With the frost on the ground, the beautiful country side made for a memorable sight as the team passed the 100 mile mark.

Here are a few quotes and observations from the team:

Tim Shelton & Ryan Harbaugh exchange early morning

Tim Shelton & Ryan Harbaugh exchange early morning

“We are two legs up…”  Tim Shelton called in after conferring with the Race Director on our current progress.

“I’m JUST a stay at home Mom…”  An attractive young lady shared with Wes just before their leg.  Once the hand off occurred, she dropped him like a bad habit on her way to averaging 7:15 minute miles.

Eric “the lighting” DeBolt…delivered as promised by turning continual 6:00 minute miles…and then got up early on Sunday to run an “easy” 15 miles at 7:00 minute mile pace.

Jim Craft van driver/team manager/time keeper/ sleepless companion…was often heard mumbling through the night, “this is like herding cats.” 

Pat Sullivan runs through downtown Nashville towards finish line

Pat Sullivan runs through downtown Nashville towards finish line

Pat Sullivan often lost focus…”squirrel!”  What was I saying?

“Just one mile of suck left…”  a common quote Wes shared at each “one-mile to go” marker. 

“Where’s the van…Where’s that “one-mile-to-go-marker.”  Almost everyone racing… J

“Time to get up” says Jim to Barry…”but I never went to sleep.” Replies Barry.

“You are not my favorite person…” Rob says to one of his teammates while seven people tried to get some sleep in a van.

I wrote this somewhat generically…it’s hard to fit in all the stories and express the depth of our appreciation for having the opportunity to represent ProModel.  Thanks again for the great support and allowing us to represent ProModel…know you would have been proud.

Cori Wilkerson runs through the Tennessee hill country

Cori Wilkerson runs through the Tennessee hill country

Brian Brown running towards his first exchange point

Robert Brown “hey, you didn’t say anything about months of training?!”

Susan Whitehead pushes up hill as Team ProModel makes its way through the Tennessee mountains!

Susan Whitehead pushes up hill as Team ProModel makes its way through the Tennessee mountains!

ProModel’s DST Summer Tour

This summer ProModel has been out on the road offering up training to Army soldiers and civilians looking to manage the distribution and redistribution of Army equipment with ProModel’s custom made Lead Materiel Integrator- Decision Support Tool (DST).   Subject matter experts from the Army Sustainment Command (ASC), the Logistic Support Activity (LOGSA) and ProModel, have been conducting materiel management training and exercise (MMTE) events around the country.  Army users are leveraging the power of DST to predict Army requirements over time and help make more cost effective decisions on distribution of equipment.

The team kicked off the MMTE at Fort Bragg, North Carolina training 150 users from United States Army Forces Command, United States Army Special Operations Command and the United States Army Reserve Command.  Other training sites so far include JBLM Washington, Fort Campbell Kentucky, and Fort Belvoir Virginia.

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Training at JBLM Washington

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Training at JBLM Washington

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Training at Ft. Campbell Kentucky

Software User Feedback: Seeing outside of the technical writer’s cube

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Jay Wisnosky – Technical Writer

Rock Island Arsenal is on the Mississippi River between the cities of Rock Island, IL and Davenport, IA.  It was first established as a government site in 1816, served as a Civil War prison camp to over 12,000 Confederate prisoners, and now provides manufacturing, logistics and base support for the Armed Forces.

From 15 January through 18 January 2013, Rock Island Arsenal was the training location for ProModel’s Decision Support Tool – Sourcing Module (DST-SM), with the focus trainees being a group from the United States Army Materiel Command (AMC). AMC is the primary provider of materiel to the United States Army. DST-SM is a web-based software application developed by ProModel and designed to assist AMC and other logisticians in the Army to plan the best possible decisions for materiel distribution across the world. As the technical documentation specialist for DST-SM, it is a collaboration with which I am very proud to be associated, so I welcomed the opportunity to attend these training sessions.

It’s not every day that I get the opportunity to interact with the customers of one of our products. If you are a technical writer, you know that much of the interaction and feedback from customers comes filtered through your company’s support team, consultants or other subject matter experts. It sometimes takes a journalist’s tenacity, a quality assurance analyst’s patience, and a politician’s handshake to get information about the technical details of your product. The end result is typically a user manual, which if done well, is quietly referenced and met with very little acclaim.

So on the first day of training at Rock Island Arsenal, I sat as a quiet observer in the back of the training room with notepad in hand, ready for class to begin. By 8:30 a.m., a blend of enlisted soldier and civilian trainees had taken their places behind secure computer monitors. The DST-SM trainer introduced the guests, a mixture of contractors and ProModel employees, to the classroom.

When he introduced me, I felt a rush of fear and pride swell in my chest. He stated my name and title and then added a note, informing the class that I was the author of the previous bound copy of the user manual that was distributed to many of them with the summer release of DST-SM. He added that with this new release the user manual was now online as a new feature and view-able at any given moment from the Help option in the main menu. I felt their staring eyes turn in my direction for a moment, before the trainer continued to his first segment of the session.

Whatever fear of scrutiny I had slowly disappeared as I watched several students reference the online help throughout the course of the training session.  In addition, the trainees regularly turned to me to ask questions about a certain function or screen. Their questions ranged from process-related questions to inquiries about the tool’s usability and performance. Though I couldn’t explain to them how to perform their job, I felt confident helping the trainees navigate the application.  I saw new users of the tool gain confidence and experienced users pick up on the new features with relative ease.

Perhaps one the most beneficial aspects to being a technical writer in the presence of users during a training session was hearing their suggestions, concerns and obstacles. I took this unique chance to interact with the AMC trainees as a golden opportunity to absorb as much as I possibly could about the usability of DST-SM, as well as the effectiveness of my help documentation. Often, a major oversight in developing, testing, and documenting any application is how close we grow to our own process and application. However, through the fresh eyes of a new user, using the tool in a manner familiar to their specific job, you get to see where gaps in the documentation exist and where room for usability can improve. So as we were helping them do their jobs, they were helping us do ours. As the morning progressed, I saw the many hours of hard work by DST-SM developers, product managers, program directors, and testers, finally coming to fruition.

I considered the experience both gratifying and inspiring. The AMC trainees used the help in accordance with the trainer’s instructions and in conjunction with the practical exercises at the end of each session.

The inspiring part is about moving forward with an added perspective and incentive. There’s no doubt having that kind of experience will lend to a stronger, more useful product on the page and in the application. Observing how investments in money, time, and effort are manifest in real world scenarios outside the walls of my cubicle is something that every technical writer imagines, but rarely gets a chance to witness.

In 2013 ProModel Celebrates 25 Years of Serving Customers!

Keith Vadas

Keith Vadas – ProModel President & CEO

The ProModel family would like to wish everyone a very joyous holiday season and a prosperous 2013!  We thank you for all your support and business in 2012.  As always, our goal is to help you meet or exceed your performance goals.  We hope that our people and solutions were able to assist you in that endeavor this past year.

2013 marks the 25th Anniversary of ProModel Corporation.  That’s a quarter century of providing solutions that improve performance for companies and organizations all around the world! It’s hard to believe how time flies, but it’s easy to see how ProModel has grown from a small company based on a single innovative simulation software product to an organization with a global presence and diverse solutions servicing virtually every industry from Government and Manufacturing to Healthcare and Academia.  It’s all due to the talented and dedicated professionals, both in the ProModel family and especially within our loyal customer base – so Thank You.

ProModel opened its doors in Orem Utah in 1988 thanks to Dr. Charles Harrell’s vision to provide an easy to use and affordable simulation toolset for non-programmers that could run on standard PC’s.  It has grown for 25 years because of strong customer support and feedback as well as innovative predictive analytic solutions.

We now provide an array of Rich Internet Application solutions like the ARFORGEN Synchronization Tool (AST) that helps the Army do all force planning for missions around the world, Decision Support Tool (DST) that helps Army Materiel Command source equipment for the troops  ensuring their readiness for the missions, The Navy Synchronization Tools (NST) help the Navy  optimize  F18  fleets and Enterprise Portfolio Simulator (EPS) which helps organizations optimize project portfolios with limited resources.

We also continue to improve upon our flagship ProModel, MedModel and ServiceModel suites as well as Process Simulator, our Visio Plug-In, based primarily on your feedback.

In 2013 and beyond we look to continue developing innovative collaborative predictive analytic solutions to help our customers make better decisions faster.  One example of this is Patient Flow Analysis, an application specific healthcare solution designed to make it easier and faster to solve hospital wide patient flow issues.   Keep an eye of for this solution in early 2013.

Here at ProModel we have plenty of good memories and valuable experiences to look back upon over the last 25 years, but we’d also like to hear about your experiences with ProModel.  What were some of the key decisions you were able to confidently make because of a ProModel solution?  Tell us about some of the most memorable and successful projects you’ve worked on with ProModel.

Thanks again, Happy Holidays, and we’ll see you next year!

Keith Vadas

President & CEO

ProModel Corporation