Tag Archives: predictive simulation

The ProModel Training Experience

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RPriceHere at ProModel we realize that successful use of our tools usually begins with great training. To that end, we have a variety of training options available. The course you choose will depend on your product and situation. These options are described on our Training page. This post is about our classroom based trainings, our facilities, and what you can expect if you choose to join us! Regardless of your experience with business travel, it’s usually nice to know what to expect when you reach your destination.

We have regularly scheduled classes held in Allentown, Pennsylvania, and Orem, Utah. These classes usually last two or three days (depending on the course) and run from 8:30 am to 5:00 pm local time, with an hour break for lunch.

Our classrooms are set up with a computer for each student and a projector screen at the front. Your instructor will demonstrate and explain new concepts and then allow you time for hands-on implementation of the exercises on your training computer. If you bring your own laptop or wireless device, you are welcome to use our classroom Wi-Fi connection to access the internet during breaks.

Usually we have between three to six students in a class at a time, so you’ll have plenty of time and attention from our instructors, as well as an opportunity to get to know other ProModel customers and hear of their experiences and applications of the tool. We provide drinks and snacks throughout the day, but then “set you free” to grab lunch on your own. Frequently students will explore new restaurants together, but we understand that some clients need time on their lunch hour to catch up with business at the office.

We’ll start with a walkthrough of the Orem Training Facilities. You’ll want to fly into the Salt Lake City International Airport (SLC). Our office is less than an hour south of the SLC airport. For a Google map with directions to our office (and other local amenities), click here. You know you’re in the right place if you see this building:

It might be white and covered with snow, but don’t worry about the weather, that just means good skiing in the mountains. Seriously, though, Utah is well prepared for snowy conditions and getting around in winter weather is not usually a problem. The snow typically melts within a day or two in “the valley” (where we are) and sticks around up in “the mountains.” Our offices are in the east side of building C. You can take the elevator or the stairs to the third floor. As you exit the elevator (or stairs), you’ll be in our lobby. The entrance to our Orem training room is right there in the lobby.

The training room is equipped with computers for each student.

And a beautiful view out the window of Mount Timpanogos (which rises to 11,749 ft):

Allentown Office

If you plan on joining us in Pennsylvania, you can view a Google map with our location and surrounding amenities by clicking here. If flying, you may want to consider flying in to Lehigh Valley (ABE) – a very short drive to the office, Philadelphia (PHL), or Newark (EWR).

You know you’re in the right place when you see this building:

Our offices are on the third floor (just like in Orem–we must like the third floor). Just head down the hall and you’ll see the entrance to the Allentown training room on your left.

In both offices we have kitchen facilities you are welcome to use, including a microwave, fridge, K-cup coffee machine, and complimentary snacks.

We hope this information helps you feel welcome and excited for a visit to our training facilities. If you have any questions about travel, accommodations, training content or schedules, please don’t hesitate to call or email.

General Training course information can be found here and additional company facility and travel information can be found here.

Rochelle Price, Director of Training Services

rprice@promodel.com

801-223-4667

Enhancing Flow in Healthcare Design with Simulation

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Guest Blog Post - Written by Noah M. Tolson - AIA, LEED AP BD+C, Lean Green Belt -Principal and Practice Area Leader, Planning

Guest Blog Post by Noah M. Tolson – Array Architects Principal and Practice Area Leader, Planning – AIA, LEED AP BD+C, Lean Green Belt

Discrete Event Simulation (DES), which has been utilized across industries for several decades, provides a virtual environment to track and visualize patients, equipment and providers as they move through the steps of care. It is an important tool in supporting Lean Design in the healthcare environment.

In order to achieve the desired physical environment, healthcare architects rely on a vast amount of data – and the tools for harnessing that data are becoming more advanced. Just as BIM (Building Information Modeling) optimizes early decision-making in the design phase, so to can Discrete Event Simulation (DES) influence the design of workflow and patient flow prior to construction.

At Array, we have found that this virtual environment gives us the ability to test a multitude of ‘what if’ scenarios with our clients to understand the impact that different layouts have on workflow, patient flow and resource utilization. The result is an increased confidence that the design will support current needs, as well as provide insight on incorporating flexibility into the design to accommodate the inevitable changes that will come in the future.

There are three key advantages DES provides over other methods of analysis:

 

1)      Real life variability can be applied to critical key measurements such as:  patient demand, times to complete key tasks, wait times for key resources or simply waiting for care, etc.

 

2)      Naturally occurring constraints exist when the demand for services/resources exceeds capacity. DES models allow constraints to be included by identifying the interdependencies between resources available and resources required.

 

3)      DES models simulate the passing of time (into the future) and record key metrics such as wait times, processing times, resource utilization and equipment utilization as they relate to varying patient demand and varying patient acuity. This helps with the daunting task of attempting to predict when the care is to be provided and by whom.

 

Utilizing Lean Design, architectural teams appropriately spend time observing and recording work flow and patient flow to document and understand the current state. Accurately predicting the future state work flow and patient flow has always been difficult to project and arrive at consensus because workflow analysis has traditionally been based on averages. While averages are a good place to start, they don’t tell the entire story. This is where DES, due to the advantages described above, is highly valuable. Using a DES tool like ProModel’s MedModel, Process Simulator or Patient Flow Simulator to model the various hospital processes in the new structure, we can provide much more insight into the effectiveness of potential designs. DES helps evaluate the workflow, resources and patient demand more realistically and simultaneously which allows healthcare decision-makers to be more confident in the design solutions.

Case Study

MedModel was recently used to help one healthcare organization evaluate a newly constructed 220,000 SF outpatient facility. The facility was intended to centralize the services of affiliated specialty practices and education & research centers. This five-floor clinic would allow 65 providers from 13 different practices throughout a specific region to converge in one patient-friendly location. Quality and service was expected to increase greatly by having referring physicians in one collaborative environment. Spreadsheet models were initially used to study the consolidation and facility design project, but provided only static information that relied heavily on the use of averages. This made it hard to accurately study the many complex processes that occur continuously in an outpatient setting. With the limited data available, physicians and administration had difficulty reaching consensus on space requirements and efficient room utilization. At issue, could the newly consolidated practices operate comfortably on the first and third floors, or did they need additional space? A MedModel solution proposed first and third floor designs of the clinic in order to analyze capacity and resources against the current data on patient flow from all the converging practices. The simulation examined the individual practices over a five day period (Monday through Friday) during regular business hours. The measuring criteria consisted of the following:

Exam room utilization

Physician and staff utilization

Number of patients in check-in

Time spent in check-in queue

Patient activity times

Number of patients in imaging queue

After multiple scenarios were run, the output data confirmed there would be sufficient room for the consolidation of practices on the first and third floors. In fact, the analysis showed that on certain days of the week there were not enough providers to fill the capacity on those two floors.

This is one example that illustrated the advantages of DES. Array and ProModel have used similar methods to more accurately project operational outcomes and compare design solutions.

Mitigating the Hawthorne Effect with Bruce Gladwin

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Bruce Gladwin, PMP - Vice President, Consulting Services

Bruce Gladwin, PMP – Vice President, Consulting Services

With over 25 years of experience in the simulation field, Bruce has worked with major corporations worldwide developing hundreds of models across a wide range of industries. In his 19-year tenure with ProModel, he has served as a Product Manager, Senior Consultant, and Simulation Trainer. Bruce was named VP of Consulting Services in 2005 and has oversight responsibility for ProModel’s Consulting and Customer Service Operations.

Bruce received a BS in Systems Engineering from the University of Arizona and an MBA from Brigham Young University. He is a certified expert in Lean production principles and received his Six Sigma Black Belt certification while employed at General Electric’s Power Systems division.

Key projects include:

  • Capacity analysis for GE Energy Products Europe – determined the maximum production capacity for gas turbine components at GE’s European manufacturing facility resulting in a savings of $9.6M  in capital avoidance.
  • Design of a green-field manufacturing site for production of GE industrial generators – resulted in a savings of $1.2M in capital avoidance and identified the need for an accelerated operator training program.
  • Design and analysis of a disassembly process for the Russian-built SS25 Intercontinental Ballistic Missile (ICBM) in support of the 1991-92 START treaties between the US and the Soviet Union

Check out Bruce’s presentation on the Hawthorne Effect from the 2013 Winter Simulation Conference and his work with a major home improvement retailer…

To Expand or Not to Expand? Medical Clinic Simulation with Jennifer Cowden

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JCowden Profile Pic

Jennifer Cowden – Sr. Consultant

Less is More

I once worked with a programmer whose motto was “Pay me by the line of code,” and, not surprisingly, his code was often lengthy, inefficient, and hard to follow.  I’ve always preferred the opposite approach;  it is an interesting challenge to try to get the same functionality into as few lines of code (or alternately, as few process records) as possible.  Also, employing reusable blocks of code cuts down on the opportunities for mistakes and overall debugging time.   When I was an applications engineer at an automation company, I often had to get assembly lines modeled in a very short turn around.

Luckily, ProModel’s macro and subroutine modules made implementing reusable code very simple.  For the medical clinic model demonstrated in this post, we took flexibility a step further by using the “ALL” option in the process edit table.  Even though this model was built to simulate eleven different clinic layouts individually, and contains over 500 patient locations, this model contains a total of only seven process records.  Adding new clinic layouts now takes a fraction of the time and can be done with minimal code adjustments.  If you have a repetitive process, or one that needs to be flexible to add workstations quickly, this methodology could save you modeling time as well.

Check out Jennifer’s work on the Medical Clinic simulation model:

 

About Jennifer

Before joining ProModel in 2013, Jennifer spent 15 years in the automation industry working for a custom turnkey integrator. As an Applications Engineer she built simulation models (primarily using ProModel) to demonstrate throughput capacity of proposed equipment solutions for a variety of customers. Jennifer’s experience covers a wide range of industrial solutions – from power-and-free conveyor systems to overhead gantries and robotic storage and retrieval systems. She has also created applications in the pharmaceutical, medical device, automotive, and consumer appliance industries.

Jennifer has a BS in Mechanical Engineering and a Master of Science in Mechanical Engineering from the Georgia Institute of Technology.

ProModel is excited to release AST 6.9!

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AST (ARFORGEN Synchronization Toolset) is a custom predictive analytic software platform used by the US Army Forces Command (FORSCOM) to source and synchronize Army resources.

AST is now the authoritative system FORSCOM uses to conduct its unit planning and sourcing process in Army Force Generation (ARFORGEN). AST provides the Army with the means to view the predicted impact of today’s sourcing decisions on tomorrow’s utilization of Army personnel moving through ARFORGEN. AST “on screen” capabilities consolidates data from multiple sources, applies existing or “what if” business rules, predicts the outcome, and automatically depicts results thereby eliminating lengthy manual, linear, and presentation based methods previously employed. AST cuts development time for single Courses of Action from days to minutes, while enabling multiple Courses of Action within the same timeframe.

Some of the new features in AST 6.9 include: Improved Sourcing, Army Reserve, Army National Guard, and HQDA integration (tasks, etc.), additional Army Special Forces integration (risk), improved executive-level reporting (scorecard), improved Unit Cycle management, and dozens more enhancements.

ProModel also recently completed a “Financial Costing” proof of principal for FORSCOM that integrated data from AST and the U.S. Army Force Generation Costing Tool (ACT) for analysis in ProModel’s Enterprise Portfolio Simulator (EPS).

Read more about ProModel Custom Solutions and our work with the US Army:

http://www.promodel.com/custom-solutions.asp

http://www.promodel.com/industries/government-department-of-defense.asp#tabbed-nav=tab3

ProModel at the AUSA Winter Symposium and Exposition

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RPS_Business_Portrait

Pat Sullivan – VP, Army Programs

With over 5,700 attendees, and over 200 exhibitors, the annual AUSA Winter Symposium and Exposition kept the ProModel team very well occupied. According to Keith Vadas, ProModel’s CEO, the 2014 AUSA (Association of the United States Army) symposium (held during February 19-21, 2014 in Huntsville, AL) was by far the most productive that ProModel has attended. When asked by LTG(R) Roger Thompson, AUSA Vice President for Membership and Meetings, if ProModel would come back if AUSA decided on Huntsville for next year, Keith responded with an emphatic “Absolutely!”

Taking advantage of the efficiency of having the undivided attention of an AUSA audience, which was four times larger than that of last year’s winter conference, Team Redstone hosted an exceptional small-business seminar the day before the conference. The seminar was hosted by a team comprised of NASA, Army Materiel Command, Missile Defense Agency, and the Strategic Missile Defense Command, along with the Army’s Office of Small Business. This was a great networking opportunity, and it revealed some great information about opportunities for ProModel in DOD and NASA.

On Wednesday, February 18th, the ProModel team entered the exhibit hall with great excitement and a superb opportunity to demonstrate how our custom DOD solutions and Commercial Off the Shelf (COTS) products are evolving. Many of the attendees expressed that they were on a continual quest for accurate budgeting projections. The Enterprise Portfolio Simulator (EPS) cost module, which is being piloted as a module of the ARFORGEN Synchronization Toolset (AST) at Forces Command, demonstrated a clear visualization of such projections. This EPS capability assists the Army (and it can assist any organization) in applying cost data at the tactical level.  The EPS module then rolls that data up in a package that reflects enterprise budget estimates, which in turn reflect a variety of demand or demand-fulfillment scenarios.

Four Star General Dennis Via, Commander of the US Army Materiel Command (center right) and Major General (Ret) Freeman from Deloitte (center) visit the ProModel booth and discuss the positive impact that DST-SM is having on the Army Materiel Command.

Four Star General Dennis Via, Commander of the US Army Materiel Command (center right) and Major General (Ret) Freeman from Deloitte (center) visit the ProModel booth and discuss the positive impact that DST-SM is having on the Army Materiel Command.

Another highlight was the demonstration of, and interest in, our COTS products like Process Simulator and EPS. DOD elements and industry are seeking ways to gain greater efficiency and to stretch their limited resources. While force structure is being reduced, missions and the need for continual modernization are not. The expectation of those funding DOD is that the military will be increasingly efficient in the execution of prescribed tasks. Therefore, an understanding of how to generate efficiency through Lean practices and events, and of how to predict equipment life-cycle costs in a peacetime environment, is paramount. Additionally, leaders in DOD expressed how they must apply Lean principles to their processes, identify trade-offs, and understand the downstream impacts of change.

Process and portfolio management are significant across the government sector, and they will become even more necessary during this time of decreasing budgets. EPS and Process Simulator, coupled with ProModel’s customized solutions (AST, LMI DST, and NST), provide the foundation for rapid process improvement, budget estimation, and program management. Thanks to the exceptional hospitality of the Tennessee Valley and the great response by our AUSA hosts, ProModel found in Huntsville some fertile ground that will grow much more than cotton.

Major General Collyar, CG at AMCOM, stops by our booth at the AUSA Winter Symposium to talk with ProModel CEO Keith Vadas (right) and ProModels Director of Navy Programs Robert Wedertz (left)

Major General Collyar, CG at AMCOM, stops by our booth at the AUSA Winter Symposium to talk with ProModel CEO Keith Vadas (right) and ProModels Director of Navy Programs Robert Wedertz (left)

Healthcare Guest Blog from Array Architects

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Co-Authors:

Florangela Papa, LEED AP – Project Architect and Planner, Array Architects

Ryan Keszczyk – Intern Architect, Array Architects

Array Logo Lockup-Inline_CMYK-01We are Healthcare Architects.  When designing for the healthcare industry, we must respond to the increasing complexity of demands and restrictions based on spacing limitations, budgets, and resources.  As our healthcare clients adapt to their changing needs and experience a shift in operations and process, we needed to find a way to use real-time information and data to generate both tangible and quantifiable statistics that could be used to steer design.  These criteria led us to search for new tools that would allow us to analyze this data in a way that could improve our design process.  Simulation modeling is a tool that has drastically impacted the design process, increasing the value, flexibility, and quality of our designs while staying within the confines and restrictions of each individual project.  The once static historical data on spreadsheets and charts can now be analyzed in a visually dynamic way.  Using this technology we are able to visually see system bottlenecks and flawed areas of the process that have the most potential to improve the design, all in a virtual environment, before the project is too far along in the design process.  With simulation we can:

-Analyze existing conditions and identify areas within the project scope that need development and offer the most value and improvement to the facility.

-Create project specific analyses and solutions that become the guiding force of a design, rather than using standard baseline benchmarks.

-Identify and analyze system flows and processes that can be improved with the introduction of lean design practices.

-Quickly test different scenarios which give the client the ability to weigh the outcomes and make an informed and confident decision.

Simulation modeling is used in early stages of design to influence programmatic developments.  For example, using simulation modeling we are able to specifically calculate the number of patient rooms a department may need to minimize wait time and further improve quality of care.  Through the modeling process we are able to ensure that the critical elements are precise, not just for a typical day, but have the ability to perform in  “worst case scenario” circumstances.   With the broad scope of a project determined, modeling can be used at a focused scale to evaluate the inter-dependencies of individual elements within the system and influence the design accordingly (i.e. patient room flow, nurse station flow, etc.)

Simulation Modeling is often considered both an art and a science.  Models can be developed to produce extremely rigorous and complex systems, but also need to strike the right balance of simplicity and usefulness.  As architects we needed a simple tool that could give us the benefits of simulation, without requiring too extensive of a statistics and engineering expertise – this isn’t our strength, nor is it how we are compensated.  After evaluating different software, Array selected ProModel’s Process Simulator because:

– It has a user-friendly interface with visually dynamic graphics.

– ProModel offers effective training and tutorials backed by great technical support

– There is a variety of graphics (graphs, charts, histograms, time plots) that are easily customizable to meet the needs of the project through the output viewer.

– The software has the ability to create simple or complex models, which allows the flexibility to model for a variety of project types.  We are able manage many projects on our own, but can also team with ProModel’s experts as we tackle more complex problems.

 

Portfolio Scheduler To Be Introduced at Microsoft Project Conference 2014

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Portfolio Scheduler is a new and exciting Enterprise Portfolio Simulator (EPS) feature that helps organizations make better decisions by facilitating rapid what-if scenario development.  ProModel is proud to introduce this new feature at Microsoft Project Conference 2014 #ProjConf.  After you simulate a Portfolio in EPS, you can simply visualize the portfolio in a single view. See the impact of projects schedules on your constrained resources.  More work than your resources can handle? Click and drag to change project schedules.

MS Conf 2014 Blog Post Ellen - pic

Please view this short video demonstrating Portfolio Scheduler

EPS Product Summary:

Click to access EPS%20Product%20explanation.pdf

Microsoft Project Conference 2014 (February 2-5):

http://www.msprojectconference.com/

ProModel on The Lean Nation

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ProModel’s Bruce Gladwin (V.P., Consulting) and Dave Tucker (Director, LSS Initiatives) join web and radio host Karl Wadensten on “The Lean Nation” to discuss the benefits of ProModel Simulation in lean initiatives.  Enjoy!

Probing LEAN Space with Dave Tucker

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Dave Tucker

Dave Tucker – Director, LSS Initiatives
Lean Six Sigma Master Black Belt

Most companies have the same basic question they are trying to answer from a model project.  How can I make more stuff quicker?  Whether it is manufacturing, government, healthcare, or most any other industry, they all want to get more items through their processes faster and often they want to do it with fewer resources.  That’s the climate we are in now.  Everyone has to do more with less.

I have observed that many problems in Manufacturing can be directly attributed to having too much WIP.  Excess WIP inventory ties up money, creates the need for storage, increases cycle time, reduces throughput, and wastes Resources time.  But Managers want to keep everyone busy so they allow more work to be introduced into their systems instead of looking for Lean ways to better manage the “pull” of work.  Companies that learn to control the amount of WIP to meet their orders always do better financially then other companies that continually flood the workplace with inventory.

So I get excited when a model shows some new information that a company has never seen or understood before.  When they can see the process waste, understand how to remove it and implement the plan – that’s a great thing.

Check out Dave’s work on the Space Shuttle Program with United Space Alliance and NASA…. 

ABOUT DAVE

Dave Tucker is ProModel’s Director of Lean Six Sigma (LSS) Initiatives and also serves as a Senior Management Consultant and Project Manager.  He assists our clients primarily by providing simulation training, model consulting services, and LSS implementation advice.  Prior to joining ProModel, Dave was the Lead Lean Six Sigma (L6S) Master Black Belt at United Space Alliance (USA), located at the Kennedy Space Center in Florida.  USA is the prime contractor to NASA responsible for the Space Shuttle Program.

Dave has over 25 years’ experience leading teams, mentoring employees, solving problems, conducting training, and improving operations. He has led more than forty Kaizen Events, completed dozens of process simulation modeling projects, conducted hundreds of training sessions, facilitated over two hundred Belts & Team Leaders, and assisted with the implementation of numerous process improvements saving millions of dollars.

Dave has an extensive background in numerous process improvement tools utilized in Lean Six Sigma DMAIC & DMEDI approaches, as well as Kaizen team methods and process simulation modeling.  He has about 14 years’ experience using ProModel process simulation modeling tools for process improvement.  In addition, he is a sought after speaker and has made many well-received presentations at Process Improvement, Simulation, Industrial Engineering, and Aerospace Conferences.  He has a BSBA in Management from the University of Central Florida.  Dave is a Certified Lean Six Sigma Black Belt and a Certified Master Black Belt.