I generally find that in healthcare, WHEN something needs to happen is more important than WHAT needs to happen. It’s a field that is rife with variation, but with simulation, I firmly believe that it can be properly managed. Patient flow and staffing are always a top concern for hospitals, but it’s important to remember that utilization levels that are too high are just as bad as levels that are too low, and one of the benefits of simulation in healthcare is the ability to staff to demand.
Check out Dale’s work with Robert Wood Johnson University Hospital where they successfully used simulation to manage increased OR patient volume:
Since joining ProModel in 2000, Dale has been developing simulation models used by businesses to perform operational improvement and strategic planning. Prior to joining ProModel Dale spent seven years as a Sr. Corporate Management Engineering Consultant for Baystate Health System in Springfield, MA where he facilitated quality improvement efforts system wide including setting standards and facilitating business re-engineering teams. Earlier he worked as a Project Engineer at the Hamilton Standard Division of United Technologies.
Dale has a BS in Mechanical Engineering from the University of Michigan and a Masters of Management Science from Lesley University. He is a certified Six Sigma Green Belt and is Lean Bronze certified.
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