We transitioned to a new, improved identity-based license entitlement system in 2020 for our ProModel / MedModel and Process Simulator products. Access to your software in the new system is based on creating your own login credentials consisting of your work email address as your username and a password that you define. If you access your software now by logging in then you have already made this transition. If you have not yet done so, please convert over at your earliest opportunity by using the one-time procedure below.

Rest assured, all of your existing models will continue to work. You are simply switching how you access your software!

The additional advantages to this new system include:

• Ensure that you have the latest upgrades, improvements and techniques associated with your products.
• Easily use your software on any computer.  Just install the software on an additional computer, log out of your primary computer and log back in on the additional computer.  No more terminating licenses, sending termination codes, resetting serial numbers etc.
• Eliminates the need to track users and which serial numbers they have.
• Access to the soon-to-be launched New ProModel Solutions Café.  We will be closing the current café shortly after the new one opens. 

The easiest way for you to transition is right through the prompt in the software.  This will work the same way for ProModel, MedModel and Process Simulator.

If you are using ProModel / MedModel any version prior to 10.3 or Process Simulator prior to 10.6 you will see a prompt like below:

If you are using ProModel / MedModel 10.3 and higher or Process Simulator 10.6 and higher you will see a prompt like one of these:

Download and install the upgrade by following the instruction wizard

After installing the software, you will see the Login Window. “Sign Up” by clicking the Sign Up link in the upper right corner of the login window, then follow the prompts from there.

Then you enter your email address as your user name and create a password of your choosing.

Next you will receive an email to verify your email address.

After clicking the link in the verification email, you will see a window that has a Request Code button. By clicking that button, you will receive a second email with an Auth Code. Copy that code and paste it back into the ProModel / MedModel or Process Simulator window, and a license will be granted.

After completing that first Sign Up process, whenever when you see the login window just login with your email address and password.

The license is for 1 use at a time. So, if you are planning on using a different computer, log out of ProModel / MedModel or Process Simulator before closing it. Just closing the application doesn’t log you out.

• Log out of ProModel /MedModel by clicking File / About / Logout.
• Log out of Process Simulator by clicking Help / About / Logout on the Process Simulator ribbon.

If you have any issues with the transition process, our Tech Support team will be more than happy to help you. You can contact them at 888-ProModel or support@promodel.com.

Aaron Nelson Product Development Manager Process Simulator

As ProModel’s new Process Simulator Product Development Manager, I’m really excited to bring you my first blog post in this position.

We launched Process Simulator 2019, our Microsoft® Visio ® plug-in, earlier this year which now supports both 64 and 32 bit Visio 2016.  We have added many other great features to this redesigned product. Check out the highlights below and get the full details on the What’s New page.

Visio 2016 64 and 32-bit support

Dockable Windows – We have redesigned all element property windows and tables and made them dockable within the Visio application work-space. This allows you to keep them open and out of the way so your diagram view space will be clear for quicker modeling changes.

Find & Replace – Process Simulator now has its own find and replace capability, separate from Visio, which will search across its elements and objects only. It even automatically brings the shape into view and opens the associated property or field where the searched text is found.

Model Compile – When you run your model, it is checked for errors prior to simulation. In this release, you are presented with a list of all errors, which allows you to quickly navigate to and resolve the issues.

Referenced Hierarchical Models – Submodels now have the ability to be referenced in addition to their current capability of unique instances. This means that activities linking to the same submodel at different points in your diagram will send their entities to that exact submodel (not just unique copies of the submodel).

Activity Multi-Entity Table – We have added Multi-Entity functionality. This allows you to convert your existing models that use multi entity, and create new ones as well, without having to code the functionality using logic. In Shape Properties you can select Multi Entity and then Define.

In this initial release for our US and Canadian customers with current Maintenance and Support, you can get the download in the Solutions Café.  You can also access the Process Simulator 2019 What’s New webinar recording from the solutions cafe.  If you are not a current customer, please contact your Account Manager for details.

Process Simulator 2019 will be available to everyone later this year.  Please let me know if you have any feedback by leaving a comment below or contacting me directly. Thanks!  anelson@promodel.com